FAQ

If you have a medical emergency, contact 911.

  • If you or someone you love is struggling with a substance use disorder or addiction, call SAMHSA’s free, confidential National Helpline, available  24/7, 365-days-a-year, available in English and Spanish:  1-800-662-HELP (4357).
  • The toll-free and confidential Poison Helpline run by the Health Resources and Services Administration connects you to your local poison center, staffed with specially trained nurses, pharmacists, or doctors:  1-800-222-1222.  Interpretation and translation is available.

What is Inmar Intelligence’s Consumer Drug Take-Back Program?

This program offers consumers the ability to safely dispose of unwanted, unused, or expired medication and avoid the risks of unsafely stored medications in the home and community.

Why should I dispose of unwanted or unneeded medications in my home?

Proper disposal of unused drugs saves lives and protects the environment. Unsafe storage of unused or expired prescription medications can lead to accidental poisoning, overdose, and abuse. If unused prescription drugs are thrown in the trash, they can be retrieved and abused or illegally sold. Additionally, there are environmental impacts. Flushing unused drugs contaminates the water supply.

Should I separate my medication from its original packaging?

The removal of medications from original packaging to a sealed bag for disposal is encouraged if possible. Separated packaging should be recycled once personally identifiable information has been marked-off prior to visiting a Consumer Drug Take-Back location.

Is this service free?

The service is provided at no cost to you.

Should I remove my personal information before disposing of my medication?

The removal of personal information is not required, since no collected medications are accessed or examined. If preferred, consumers may remove personally identifiable information (Protected Health Information) on medication labels or product packaging before disposing.

What does Inmar Intelligence trace about me?

We don’t trace anything about you. We use the information entered to send an envelope. We never open the envelope later.

Is the package I send my medication in opened after I send it?

No, the envelope is destroyed immediately after being received.

Does Inmar report any patient or personal information?

We only report how many envelopes were sent back during the year and the total weight. In compliance with DEA Regulations (21 CFR Parts 1300-1317), this program is designed to allow consumers to remain anonymous in their efforts to dispose of household medications.

Where else can I find information about the safe disposal of expired or unwanted medicines?

For further information about safe medication storage and destruction practices, please see the U.S. Food & Drug Administration information page, Poison Control Center information page, and the DEA information page.

I have a question not answered by this website. Is there someone I can contact with a question about the program?

Please write to us at take-back@inmar.com with any questions.

What should I do with my unwanted sharps or auto-injectors?

Start by entering in your zip code on the home page to see what services are available in your area. If you are a California resident, enter in your zip code to order a sharps waste container. For all other inquiries, check your local government agencies or follow FDA recommendations here: Best Way to Get Rid of Used Needles and Other Sharps

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